SERVICE

As a producer, we provide comprehensive service:

REFABRICATED/RENOVATED PRODUCT

STAGES OF THE PROCESS OF REFABRICATION

MACHINE SUBJECTED TO THE PROCESS OF REFABRICATION

MACHINE USED FOR NEARLY 10 YEARS

WARRANTY SERVICE

FREQUENTLY ASKED QUESTIONS

  • How long is the producer warranty period and which elements are included in the warranty?


    Producer warranty period is 12 months. The warranty is applicable to all the elements of a machine.

  • When a service notification is submitted


    If a service notification is submitted, transport to our Company is provided by the purchaser, whereas transport from the service to the customer by our Company.

  • who bears the costs of product transport?


    The age of a machine is not relevant. The level of wear and tear of elements, e.g. knife and shock absorbers is.

  • How old should a machine to undergo the process of renovation?


    Process of renovation lasts for 7 working days, to which the time needed for transport should be added.
IF YOU HAVE NOT FOUND THE ANSWER TO YOUR QUESTION, OR STILL HAVE DOUBTS, ASK US ON OUR CHAT AT THE BOTTOM OF THE PAGE.

SERVICE NOTIFICATION

Required Field Label

Please, add pictures upon the basis of which we will initially establish the cause
of a problem/fault, and we will able to make a decision efficiently.

DO YOU WANT TO RESTORE YOUR MACHINE TO ITS ORIGINAL STATE?
COMPLETE THIS FORM, AND WE WILL SEND BACK THE COST ESTIMATE.